Shoppers can order through order form online.
We do not any shopping cart features, however.
1. Look through and decide on the item(s) you would like to purchase.
2. See if there's currently any promotion on our main page or Twitter page such as discounts, rebates or free gift.
3. Go into our order form website and submit the necessary information (read our P&R policies).
4. We will send a confirmation email within 72 hours upon receiving the order forms .
5. If we do not send a confirmation email by 72 hours, please email/SMS us as we might have not received any order form from you.
6. Pay the necessary amount and the items will come within the stated waiting time (may be longer due to unexpected delays).
7. Items can be collected via respective collection mode.
And we're done~ (:
For new buyers who are unsure and feel unsafe, do read till the end of this post (: More details below!
If you do not send in thru order form or email, it is very hard for us to track and order may be delay over times.
A Confirmation Email will be send out once the order form has been received, please do not make payment before that.
Please reply us within 96 hours to confirm your orders
If payment has not been received before closing of preorder, order will be taken off.
If payment cannot be made on time, please inform us and we'll extend the dateline for you.
No payment made = no order is being confirmed.
Local buyers:
Collection - (LOCAL BUYERS)
Via meetup
We do not any shopping cart features, however.
1. Look through and decide on the item(s) you would like to purchase.
2. See if there's currently any promotion on our main page or Twitter page such as discounts, rebates or free gift.
3. Go into our order form website and submit the necessary information (read our P&R policies).
4. We will send a confirmation email within 72 hours upon receiving the order forms .
5. If we do not send a confirmation email by 72 hours, please email/SMS us as we might have not received any order form from you.
6. Pay the necessary amount and the items will come within the stated waiting time (may be longer due to unexpected delays).
7. Items can be collected via respective collection mode.
And we're done~ (:
For new buyers who are unsure and feel unsafe, do read till the end of this post (: More details below!
If you do not send in thru order form or email, it is very hard for us to track and order may be delay over times.
A Confirmation Email will be send out once the order form has been received, please do not make payment before that.
Please reply us within 96 hours to confirm your orders
Payment
Please wait for our confirmation email before making any payment and then send us the receipt/snapshot for verification.
If payment has not been received before closing of preorder, order will be taken off.
If payment cannot be made on time, please inform us and we'll extend the dateline for you.
No payment made = no order is being confirmed.
ATM Transfer/iBanking/Deposit - Information will be sent out by us.
Via Meetup at our convenience only - Please arrange a timing with us
Overseas buyers:
Strictly Paypal - Information will be sent out by us.
The total is calculated based on (total + shipping fees) + 0.50 processing fees SGD
Strictly Paypal - Information will be sent out by us.
The total is calculated based on (total + shipping fees) + 0.50 processing fees SGD
Via meetup
Meetups are strictly to our convenience. (Mostly at Serangoon MRT/Nex)
Via Normal and Registered mailing
Normal Mail (according to weight) - $0.80/$1.20/$1.50/$2/$2.50/$3.50
Registered mail - $2.25 + Normal mail
Normal mail may have the risk of getting lost, please accept this term, if not please opt for reg mail. Tracking number will be available upon request.
Normal mail may have the risk of getting lost, please accept this term, if not please opt for reg mail. Tracking number will be available upon request.
*We protect all our fragile products with bubble wraps (regardless if shoppers request or not). We hope to protect our products an reach perfectly to our shopper's hands (:
Collection - (OVERSEAS BUYERS)
Mode of collection would be EMS, or Express, or SaverPac, or other carrier upon request. Prices could be checked at http://singpost.com
Tracking code will be given and the site to check is http://www.singpost.com/
Return mails
We have received returned mails from local mail and overseas parcel, please email us first if you have not received the items and we will mail the items out asap again.
Half of the normal postage will be paid by shoppers if this case happens.
Full payment by shoppers if they opt for registered mailing again.
Lost Mails
We do experience lost normal mail and even registered mail. Below are the solutions.
Mode of collection would be EMS, or Express, or SaverPac, or other carrier upon request. Prices could be checked at http://singpost.com
Tracking code will be given and the site to check is http://www.singpost.com/
Return mails
We have received returned mails from local mail and overseas parcel, please email us first if you have not received the items and we will mail the items out asap again.
Half of the normal postage will be paid by shoppers if this case happens.
Full payment by shoppers if they opt for registered mailing again.
Lost Mails
We do experience lost normal mail and even registered mail. Below are the solutions.
Such cases happens rarely.
Lost normal mail is strictly beyond our ability and we do not hope for that to happen.
Items may sometimes be delayed due to various reasons like out of stock.
Items are subjected to availability.
It is common for preorders to be delayed where by some have reached Singapore, but the other part have not. Please contact us if you want to collect what is here first or continue to wait to collect together.
It is common for preorders to be delayed where by some have reached Singapore, but the other part have not. Please contact us if you want to collect what is here first or continue to wait to collect together.
Strictly no refunds or exchange.
Please check the items on the spot for meetup and/or one day after collection via mail.
We do not entertain spoilage of items after 2 days.
Items uncollected within 2 month will be confiscated (without any reply from buyers).
All prices stated are inclusive of shipping fees from the country we are ordering to Singapore. (unless stated)
Shipping fees of sending to overseas buyers from Singapore to the respective country is NOT inclusive, please read Collection - overseas buyers.
Please check the items on the spot for meetup and/or one day after collection via mail.
We do not entertain spoilage of items after 2 days.
Items uncollected within 2 month will be confiscated (without any reply from buyers).
All prices stated are inclusive of shipping fees from the country we are ordering to Singapore. (unless stated)
Shipping fees of sending to overseas buyers from Singapore to the respective country is NOT inclusive, please read Collection - overseas buyers.
Items take 2.5 - 3 weeks to reach Singapore after ordering, starting from the day we order, not the day order form is sent or payment is done.
Wrong items - Shoppers will have to return us the items via mail or meetup.
We will send for new correct orders.
Discount
We give discounts to our regular customers (:
They are often portrayed below the regular price of the items.
They are often portrayed below the regular price of the items.
Half Payment Policy
I am new! I am not sure if the blogshop is trustable, but I want to buy, what to do!?
We'll be the second blogshop (gotten this from my favourite blogshop) to carry out this policy !
1. Half payment!
Pay us half the total amount and the other half during collection (for meetup only)
At least we get payment to order and you guys save the other half of the amount to be peace at mind!
2. We answer anything and everything through our email and phone!
(May receive late replies, currently studying, hope to receive your kind understanding!)
Ta-dah! and you are ready to order babe (:
Scams/Cheats
And lastly, we do not scam nor cheat.
This really hurts us when we hear such things from you guys. When delays occured, you could enquiry on it, and we know you guys are anxious.. But it surely breaks our heart to hear that we are scammers or cheaters when you guys had successful transaction with us before!
So please do not hurt this small kpoper hearts of ours!
We'll be the second blogshop (gotten this from my favourite blogshop) to carry out this policy !
1. Half payment!
Pay us half the total amount and the other half during collection (for meetup only)
At least we get payment to order and you guys save the other half of the amount to be peace at mind!
2. We answer anything and everything through our email and phone!
(May receive late replies, currently studying, hope to receive your kind understanding!)
Ta-dah! and you are ready to order babe (:
Scams/Cheats
And lastly, we do not scam nor cheat.
This really hurts us when we hear such things from you guys. When delays occured, you could enquiry on it, and we know you guys are anxious.. But it surely breaks our heart to hear that we are scammers or cheaters when you guys had successful transaction with us before!
So please do not hurt this small kpoper hearts of ours!
No comments:
Post a Comment